The 17th Information Quality Conference 2005 Houston, TX, USA  September 19-23, 2005 Speaker Bios

Mr. Bennett co-founded New Idea Engineering, Inc. and was also the co-founder and CTO of Searchbutton, Inc. Prior to NIE and Searchbutton, Mr. Bennett served as technical support manager at Verity, Inc., where he was responsible for on-line and Internet support. He pioneered the company's first customer care CD. His experience also includes programming, senior technical support, engineering and database development positions at Access Technology and Portsmouth Naval Shipyard. Mr. Bennett attended Worcester Polytechnic Institute, University of New Hampshire and Northeastern University.

Andrew Borthwick, Choicemaker Technologies:

Dr. Borthwick is the founder and CEO. He is the inventor and first implementer of ChoiceMaker 1.0 and holds a patent on ChoiceMaker's machine learning record matching technology. He is an expert on machine-learning, approximate record matching, and computational linguistics. He has spoken at numerous conferences on ChoiceMaker's approach to data deduplication. Dr. Borthwick earned his Computer Science Ph.D. from New York University.

Christy R. Bryant, Bank of America:

Ms. Bryant is a Senior Vice President. She has over twenty-eight years of Information Technology experience with roles in strategic planning, project management, application development, production support, training facilitation and most recently Information Quality. She is a Bank of America certified Black Belt. Her current responsibilities include co-leading a Data Quality Management-by-Fact (MBF) effort to improve the data quality of major business areas using Six Sigma tools and strategies.

Jeff Canter, Innovative Systems, Inc.:

Mr. Canter is EVP of Operations and oversees research and development, product management, and client service and support. Since joining Innovative in 1990, Canter has applied his business and technical expertise to the successful development of customer information projects for clients in a variety of industries, including financial services, hospitality and telecommunications. Prior to his current position, he served as senior consultant and director of R&D for the company. Canter is a regular speaker and author on topics related to managing and integrating customer data.

Jos de Kruif, CTS Eventim:

Mr. de Kruif started out in database marketing for Claritas. As product manager for Staatsloterij (the Dutch national lottery) he first became acquainted with ticketing. Before joining the Uefa (the European Football Association), he also worked for the Flying Dutchman project (loyalty program) with KLM. In 2000 and 2004, he was responsible for all ticketing issues concerning the European tournaments in the Netherlands, Belgium and Portugal. Jos is now works for CTS Eventim (2nd largest ticketing company in the world) organizing the FIFA WorldCup 2006 Germany.

Frank Dravis, Firstlogic,    IAIDQ Board Director:

Mr. Dravis is the Vice President of Information Quality (IQ) at Firstlogic, Inc. He has nearly two decades of experience in information technology and software development, with the majority of his experience centered on solutions design and implementation. He is a frequent speaker at technology events, serves as Firstlogic's primary liaison in the firm's sponsorship of the Total Data Quality Management program at the Massachusetts Institute of Technology (MIT) and board member of the International Association of Information and Data Quality (IAIDQ) professionals.

Len Dubois, Trillium Software:

Mr. Dubois is the Vice President of Marketing for the Trillium Software division of Harte-Hanks LLC. He has been with Harte-Hanks for 8 years and has over 13 years experience selling and marketing high-tech solutions. Len is responsible for the development and execution of worldwide marketing initiatives for Trillium Software and has created the Trillium Software System® brand that has been recognized as one of the top software solutions in the data warehouse industry. Prior to coming to Harte-Hanks, Len was a Marketing Manager for Epsilon Data Management Inc.

Larry P. English, INFORMATION IMPACT International, Inc.,    IAIDQ Co-Founder and Board Advisor

Mr. English is an internationally recognized authority in information and knowledge management and information quality improvement. He has provided consulting and education in more than 28 countries on five continents. He was featured as one of the "21 Voices for the 21st Century" in Quality Progress. DAMA awarded him the 1998 "Individual Achievement Award" for his contributions to the field of information resource management. Mr. English's methodology for information quality improvement-Total Information Quality Management (TIQM®)-has been implemented in several organizations worldwide. He writes the "Plain English on Information Quality" column in the DM Review. Mr. English's widely acclaimed book Improving Data Warehouse and Business Information Quality, is also available in Japanese.

Carl Fisher, Schneider National,   IAIDQ Charter Member:

Currently focused on implementing Schneider National's Information Stewardship program, Mr. Fisher has spent 20 years at Schneider National in leadership roles in transportation and logistics. The last 5 were focused on leading a team responsible for quality information and reporting.

William Foster, IBM,  IAIDQ Charter Member:

Over his 23 year career, Bill has held a variety of management and technical positions at IBM including SAP Deployment, Inventory Management, Production Planning, Master Scheduling, Customer Order Management, Interplant Production Control and Industrial Engineering. For the past four years, Bill has been the technical business lead, building and enhancing the integrated customer order status database supporting IBM's world-wide web applications. He holds a bachelor's degree in Industrial Engineering and an MBA in Management.

Mannie Goldberg, NSTAR Electric & Gas:

Mr. Goldberg is Director of Data Resource Management at NSTAR Electric & Gas where he's responsible for increasing the company's ability to improve business performance by leveraging data.

Richard Goldberg, IBM:

Mr. Goldberg is the Senior Manager for IBM Global Customer Information, responsible for the development, implementation and management of the global customer data quality strategy. Richard, who joined IBM in 1995 to establish a Database Marketing presence, has over twenty years of experience in customer database development and utilization. Prior to joining IBM, Richard was Vice President of Database Marketing for Chemical Banking Corporation, responsible for supporting the strategic directions for the retail bank. Richard holds degrees in Business and Marketing from American University.

Ed Green, Silver Creek Systems:

Ed leads a multi-disciplinary team to develop new data integration techniques that draw on everything from semantic modeling to expert systems and artificial intelligence. His 30 years of experience includes service as the VP of development and COO of Cadis Inc., a parts and products parametric search engine company, and GrafTek, a solids modeling CAD/CAM company. Ed holds a bachelor degree in physics and biology from the University of Colorado, and a joint Ph.D. in physics from University of Pittsburgh and Carnegie Mellon.

Matthew Hettinger, Mathet Consulting:

Mr. Hettinger is CEO and Chief Architect of Mathet Consulting, Inc. an advanced systems architecture and engineering firm that unifies a number of disciplines such as quality, ontology, knowledge, intelligence, technology, process, economics, and law to construct emergent, complex and adaptive systems such as enterprises and networks of enterprises. Such systems have been designed in government, finance, transportation, and pharmaceutical industries.

Doug Johnson, Presbyterian Healthcare Services

Mr. Johnson works for a Managed Care Network consisting of a Health Plan, 9 Hospitals, and a Medical group and is a member of the Enterprise Data Warehouse. Employing Baldrige quality management principles as they relate to information quality he has lead many quality improvement initiatives while learning to be a database programmer and software developer. Mr. Johnson has been in healthcare for 12 years. As a nurse, he worked in the cardiovascular clinical setting.

Diana Joseph, Old Mutual, South Africa:

Ms. Joseph is an architect at Old Mutual, Cape Town, South Africa. She has over 30 years experience in IT but has a strong affinity with business. Her passions are architecture, methodologies, reuse, and continuous improvement. She found her niche in 1999 when she joined the Information Quality Management team.

Daniel E. Linstedt, CTO Myers-Holum, Inc.:

Mr. Linstedt is an internationally known expert in very large data warehousing and enterprise integration systems. He has been the lead technical architect on enterprise-wide data warehouse projects and refinements for many Fortune 500 companies. Linstedt is an instructor of The Data Warehousing Institute with Data Vault data modeling, and VLDW specialties. He is a member of the Academic Advisory Board for post-graduate degrees at the Daniels School of Business, University of Denver. He can be reached at: Daniel.Linstedt @ myersholum.com.

James Mann, American Power Conversion:

Mr. Mann leads the IQ technical architecture effort for APC. He has been involved in the design and implementation of APC's corporate Business Intelligence initiative, including ETL development, Data Warehouse design/development, and reporting solutions.

David Marco, EWSolutions:

Mr. Marco is an internationally recognized expert in the fields of data warehousing, enterprise architecture and is the world's foremost authority on meta data. He is the author of several widely acclaimed books including Universal Meta Data Models and Building and Managing the Meta Data Repository. He has published hundreds of articles, spoken around the world and has taught at the University of Chicago and DePaul University. In addition, in 2004 he was selected to the very prestigious Crain's Chicago Business "Top 40 Under 40". He is the founder and President of EWSolutions, a GSA schedule and Chicago-headquartered strategic partner and systems integrator dedicated to providing companies and large government agencies with best-in-class knowledge-based solutions using enterprise architecture, data warehousing, and managed meta data environment technologies.

Danette McGilvray, Granite Falls Consulting, Inc.,  IAIDQ Charter Member:

Ms. McGilvray is President and Principal of Granite Falls Consulting and a consultant specializing in information and data quality management. She provides principles, techniques, methods, training, and consulting to enable businesses to manage and improve the quality of their information. She is experienced in integrating the data, business process, people, and technology viewpoints to solve problems. She is a skilled program and project manager, facilitator, and instructor and speaks frequently at conferences in the U.S. and Europe. Her experience includes large-scale ERP (Enterprise Resource Planning) data migration, data profiling, metrics, change management, audits, direct marketing, and electronic data interchange (EDI). She has over ten years experience leading information quality initiatives in global corporate environments at Hewlett-Packard and Agilent Technologies, most recently as Enterprise Information Quality Program Manager at Agilent. She established best practices that were highlighted in Improving Data Warehouse and Business Information Quality by Larry P. English and is a member of the advisory board that created IAIDQ.

Jeff Monica, Storage Tek:

Mr. Monica currently serves as data quality manager for the Corporate Information Factory (CIF) program. His data quality team is responsible for developing and implementing a total data quality management methodology for the CIF. This includes identifying root cause of identified data quality issues and determining the associated corrective actions. In addition, they are responsible for on-going reporting about the data quality of the CIF. Jeff has extensive experience as an information systems program manager having recently implemented a corporate-wide knowledgebase for use by their customer call center organization.

Eric Nielsen, Schneider National,  IAIDQ Charter Member:

With 30 plus years of IT and business management experience, Mr. Nielsen was hired to be the "change agent" to implement Information Stewardship at Schneider National Inc. Half of his career has focused on helping organizations appreciate the impact of information upon their business and on architecting both technical solutions and business processes that provide quality information.

Joyce Norris-Montanari, Baseline Consulting, Inc.:

Ms. Norris-Montanari is Data Management Practice Leader. Joyce advises clients on all aspects of data management. This includes metrics-driven technology selection including ETL, profiling, database, quality, and metadata products. Joyce speaks frequently at data warehouse conferences, and is a contributor to several trade publications. She co-authored with W. H. Inmon, and others on Data Warehousing and E-Business, published by Wiley & Sons. Joyce has managed and implemented data warehouses and operational data stores for pharmaceutical, restaurants, telecommunications, government, health care, financial, oil and gas, insurance, research and development, and retail companies. Ms. Norris-Montanari can be reached at JoyceMontanari@baseline-consulting.com.

Joyce Orsini, Fordham University:

Dr. Orsini is Director of The Deming Scholars MBA Program at Fordham University Graduate School of Business, a program she created in 1992. She is also Associate Professor of Management Systems. She is President of The W. Edwards Deming Institute, a non-profit Washington DC organization created by Dr. Deming in 1993, and serves on its board of trustees. She has been a management consultant for more than thirty years, has served on numerous boards of directors and advisory councils, and has published more than 100 articles on management, statistics, finance and banking topics. She held positions of Vice President and Chief Statistician, Chief Financial Officer, Chief Human Resources Officer, Chief Operations Officer, and CEO for varying periods over 18 years in the banking industry. Her PhD is in quantitative analysis from New York University.

Andres Perez, IRM Consulting Ltd. Co.,  IAIDQ Board Director:

Mr. Perez is a Senior Information Management consultant experienced in Data Architecture and Data Management. Using TIQM® principles, he helps organizations with their data architecture and management strategies including management processes, technical architectural direction, implementation, roll out, and migration as well as a Change Management plans. He possesses a BS in Mechanical Engineering and Business Administration from the Universidad Autónoma de Nuevo León (Monterrey, México), 1978. Andres is a well known speaker at DAMA International Conferences and DAMA Chapter meetings, Data Quality, ZIFA and IAA User Conferences.

Jeff Pettit, Intel:

Mr. Pettit has been involved with information systems development and implementations at Intel for more than twenty-five years. He developed one of two shop floor control systems for Intel; created Intel's current enterprise data warehouse initiative, started Intel's Data Quality initiative and is currently the Information Quality Strategist.

David Plotkin, Wells Fargo Bank,  IAIDQ Charter Member:

Mr. Plotkin is the Manager of Data Quality for Wells Fargo Consumer Credit Group, one of the fastest growing companies in Wells Fargo. He has been implementing both procedural and object-oriented systems for over 15 years, and built Metadata management environments in four companies, including the implementation of several corporate repositories. The Wells Fargo Consumer Credit Group metadata leverages the metadata to implement data quality enforcement in the data stream as it flows from source to target.

Robert Rich, Ascential Software,  IAIDQ Charter Member:

Mr. Rich, a 25-year-technology veteran with deep experience in data quality and CRM, is director of product marketing at Ascential Software Corporation. He is responsible for defining, promoting and marketing the Ascential Enterprise Integration Suite, which combines Ascential Software's industry-leading solutions for data profiling, quality and auditing solutions.

Grant Robinson, NSW Dept of Natural Resources,  IAIDQ Board Director:

Mr. Robinson is a career public servant with the NSW Government. With degrees in forestry and statistics, he spent 4 years in rural forest management, followed by 10 in forest growth modeling. Since 1991 he has worked with water resource information first as biometrician and now developing scientific and technical best practice. Grant has a passion that natural resource information is not an end in itself; the aim of the game is better natural resource management!

Stuart Roth, MPI Professionals:

Mr. Roth has over 20 years experience supporting Financial Services. He has been a Director of Technology at Citigroup, Lehman Brothers, CSFB, and Morgan Stanley and Bank of America. He has worked extensively on Data Warehouse applications supporting both Retail and Institutional businesses. He is currently a Managing Director at MPI Professionals with responsibility for Risk, Compliance and Data Strategy.

Chuck Schardong, Innovative Systems, Inc.:

Mr. Schardong is a leading authority on the planning, implementation and maintenance of customer-centric databases, and fraud and regulatory compliance initiatives. He is an expert in data quality measurement, data conversion, and techniques for data quality improvement. As VP of Product Management, he guides Innovative's strategic direction in the design, development and deployment of data integration products. Since joining Innovative in 1989, Chuck has played a key role in a variety of major data conversion and data quality engagements in the United States and overseas.

John Smart, Smart Communications, Inc.:

Mr. Smart is the Managing Partner of Smart Communications, Inc., New York City. His firm has 20 years of experience with language simplification, computer-aided language translation, globalization and eLearning. His firm has developed software tools that generate six sigma quality metrics to measure the quality of technical documentation. He is a computational linguist and a frequent speaker on the topic of ASD/AECMA Simplified English standard, required in the aerospace industry.

Rick van der Lans:

Mr. van der Lans is an independent consultant, lecturer and author. In 1987 he started R20/Consultancy B.V. He has advised many large companies on designing their information processing and data warehouse architectures. World wide, Rick van der Lans has built a very good reputation as a speaker on conferences and seminars. His lectures are always received with great enthusiasm and excellent evaluations. Since 1994 he is chairman of the Database Systems Event that is organized annually by Array publications. He is columnist for two major newspapers in the Benelux, Computable and DataNews. He is also advisor for magazines such as database Magazine and Software Release Magazine. He has written several books, of which Introduction to SQL is the most popular, having sold over 100,000 copies.

Maria Villar, IBM:

Ms. Villar is Vice President of Enterprise Business Information (EBI) in the Business Transformation & CIO organization, responsible for providing worldwide data warehousing, business intelligence solutions and enterprise wide information management/architecture services to IBM. Maria has been with IBM since 1982 and has held various leadership positions in IBM in both Software Development and Information Technology/Transformation. Her technical leadership in IBM was recognized in 2000 with a New Media Leadership award from US Hispanic Engineers and Information Technology Magazine. In 2001, Ms. Villar was recognized by Hispanic Business Magazine as one of the top 50 Hispanic Women in Business and also the 100 Most Influential Hispanics. In April 2002, she was recognized as one of 80 Elite Hispanic Woman.

David Walker, Aera Energy, LLC:

Mr. Walker currently works as CIO and Senior Vice-President for Aera Energy LLC. He has spent 32 years working in the IT industry with experience in the U.K., Middle East and North America. David joined Aera two months after the Company was formed in 1997 and set a strategy of Enterprise Architecture and Data Quality to meet the Company's information needs. Believing that the primary responsibility for a CIO is to provide quality information, he has spearheaded the successful effort to make information quality part of Aera's culture.

Holger Wandt, Human Inference,  IAIDQ Charter Member:

Mr. Wandt joined Human Inference in 1991. As a linguist he spent many years working on the quality of the Human Inference products. In his current position as Principal Advisor he is responsible for all knowledge-related data quality issues. In addition, as the expert he has final responsibility for all aspects related to national and international name and address standardization.

Alan Wernick, Querrey & Harrow, Ltd.  IAIDQ Charter Member:

Mr. Wernick is a partner in the Chicago office of Chuhak & Tecson, P.C. Since 1982, Mr. Wernick's practice has concentrated in information technology law, copyright, trademark, trade secret, and licensing law, with an emphasis on the legal and business needs of the computer and information industries. He provides practical legal advice and strategic counseling to clients in connection with significant transactional and dispute resolution matters in information technology, intellectual property, e-commerce, licensing, computer system acquisitions, and outsourcing. Additional information about Mr. Wernick is available at www.wernick.com.

C. Lwanga Yonke, Aera Energy, LLC,  IAIDQ Board Advisor: :

Mr. Yonke works as Manager of Information Delivery and Quality for Aera Energy LLC. In this role, he is responsible Business Intelligence, Data Quality and Demand Management. Lwanga currently specializes in all aspects of information quality. In previous assignments, he led multiple development and operations projects in petroleum engineering. Lwanga earned an MBA from California State University and holds a bachelor of science in petroleum engineering from the University of California at Berkeley. An ASQ Certified Quality Engineer, he has conducted numerous workshops and seminars on TQM strategies, and has authored and presented several technical and data quality papers.