View attendee comments

INFORMATION STEWARDSHIP:

Implementing Accountability for Information Quality


Why this Course?

Information management is not solely an information systems responsibility. Information management is a responsibility of anyone and everyone in the enterprise who creates, updates, deletes, or uses information in some way.

The transition to the Information Age applies the same principles to the information resource as are applied to capital and human resources. Among those principles is accountability for the use of the business resources. In order to optimize the effectiveness of information management accountability must be applied to the definition of data and to the quality of data created, both in source databases and in migration to strategic databases (data warehouses).

This seminar addresses the several roles of information stewardship in the effective Information Age enterprise. You learn how leading edge organizations have organized and implemented information accountability for information as a business—not just a technical—resource.

Learning Outcomes:

Upon completion of this seminar, you will be able to:

  • Define information stewardship
  • Describe specific business area stewardship roles and responsibilities as well as systems and data warehouse accountabilities
  • Describe how to "select" information stewards
  • Describe how to "assign" the right accountabilities
  • Describe how to implementation an effective information stewardship program
  • Describe barriers to information stewardship implementation and describe strategies for neutralizing the issues
  • Describe critical success factors for implementing information stewardship

 

Audience: Executive management responsible for business planning, executive management CIOs, I/S Management, Corporate Management responsible for I/S, Data Administration and Information Resource Management staff, Data Warehousing staff, Information/Data Stewards, business people involved in managing or using information
Format: Lecture with discussion, video of the role paradigms play in managing change to radically new ideas
Duration:
 2 Days
Pre-requisites: Basic involvement with information management, from either information systems or business perspective

 

 

Course Outline:

 

1. What is Information Stewardship?

  • The information product
  • Stewardship versus ownership
  • Resource management in the Information Age
  • Creating the intelligent learning organization
  • Benefits of information stewardship

 

2. Information Stewardship Roles and Responsibilities

  • Knowledge worker
  • Information producer
  • Process owner/manager
  • Information stewardship governance
  • Executive management
  • Subject matter experts
  • Relationship of information stewardship to information resource management
  • Information systems stewardship roles
  • Data warehouse stewardship roles
  • Information stewardship across the value chain, from source data to warehouse data

 

3. How to Select Information Stewards

  • Mandatory stewardship roles
  • Optional stewardship roles
  • Selection criteria and techniques
  • Business information stewardship characteristics
  • Stewardship teams in large enterprises

 

 

4. Information Stewardship Resources

  • Information policy to support stewardship
  • Training for information stewards
  • Support tools and resources for information stewards
  • Data definition guidelines
  • Data sensitivity and access authorization guidelines
  • Setting information quality standards
  • Retention/archive guidelines
  • Developing the Information Stewardship Charter and Handbook

 

5. How to Implement Information Stewardship

  • Implementation approaches
  • Issues and politics of stewardship
  • Management critical success factors
  • Technical critical success factors
  • How to implement information stewardship
  • Implementing new incentives and performance measures for the Information-Age Organization

 

 

 

INFORMATION IMPACT International, Inc.
871 Nialta Lane, Suite 100, Brentwood, TN 37027
Phone: +1 615-837-1211 - Fax: +1 615-837-8804
Email: Larry.English@infoimpact.com

TQdM® is a registered trademark of INFORMATION IMPACT International, Inc.
© Copyright 1996, 1997, 1998, 1999, 2000, 2001 - INFORMATION IMPACT International Inc.
All materials on this site are protected by international copyright laws.
Reproduction in any form is prohibited without permission.
ALL RIGHTS RESERVED - Code of Ethics - Privacy Statement