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COURSE Title: INFORMATION MANAGEMENT PRINCIPLES FOR KNOWLEDGE WORKERS
Why This Course?

The decade of the 90s is redefining the role of data as the enterprise's second most valuable resource.  Data resource management is enabling organizations to achieve competitive advantage, business re-engineering and enhancement of the business value chain.

 

In this seminar you learn the principles of information management and how to apply them in the business areas.  You learn the goals and objectives information management must achieve to enable the information age.  Addressed are the management and organizational issues required to implement information management effectively.  Potential pitfalls facing information management are identified along with guidance on how to avoid them. 

 

While organizations have recognized the requirement for quality improvement to be competitive in the 90s, and I/S functions have recognized the need to improve the software quality process, very little has taken place to measure and improve the quality of data.  This seminar describes metrics for measuring the quality of data and management techniques for implementing a total quality program for information management.  You learn how organizations have implemented steps to measure and improve the quality and effectiveness of their information management.

 

In order to optimize the effectiveness of information management as a resource, there must be accountability for that resource in a way similar to accountability for financial and human resources.  This seminar addresses the role of information stewardship in information management in the business areas.

Learning Outcomes:

Upon completion of this seminar, you will be able to:

  • Describe the goals and objectives of information management
  • Describe elements of effective information management standards and procedures
  • Describe characteristics of quality data
  • Specify a data audit to measure information quality
  • Describe the roles and responsibilities in information management
  • Describe the roles of knowledge worker and information producer
  • Describe the kinds of accountabilities for information quality
  • List major inhibitors to information management and describe steps to avoid them
Audience: Information stewards, business analysts, business persons who are knowledge workers (data consumers) or information producers, data resource managers and data administrators, and developers involved in analyzing and developing applications that create and maintain data
Format:

Lecture with numerous exercises and a case study

Duration: 1-2 Days
Pre-requisites:

None

Abstract: ABSTRACT:  The decade of the 90s is redefining the role of data as the enterprise's second most valuable resource.  Data resource management is enabling organizations to achieve competitive advantage, business re-engineering and enhancement of the business value chain.

 

In this seminar you learn the principles of information management and how to apply them in the business areas.  You learn the goals and objectives information management must achieve to enable the information age.  Addressed are the management and organizational issues required to implement information management effectively.  Potential pitfalls facing information management are identified along with guidance on how to avoid them. 

 

While organizations have recognized the requirement for quality improvement to be competitive in the 90s, and I/S functions have recognized the need to improve the software quality process, very little has taken place to measure and improve the quality of data.  This seminar describes metrics for measuring the quality of data and management techniques for implementing a total quality program for information management.  You learn how organizations have implemented steps to measure and improve the quality and effectiveness of their information management.

 

In order to optimize the effectiveness of information management as a resource, there must be accountability for that resource in a way similar to accountability for financial and human resources.  This seminar addresses the role of information stewardship in information management in the business areas.

Information Resource Management (IRM) in the Information Age
  • The information revolution impact on the enterprise
  • From the Industrial Age to the Information Age
Information management
  • Data as a business resource
  • What data sharing means
  • The role of data in the business value chain
  • Objectives of information management
  • Information management principles
Data Standards
  • Information policy: directing the data resource
  • Why data standards and procedures are essential
  • From standards "enforcement" to quality management
Information quality
  • What is quality data?
  • Who are the real customers of data?
  • Applying total quality management principles to data
  • Measuring data definition quality and business information quality
  • The data audit
  • Improving information quality and effectiveness: defect detection versus defect prevention
Business Roles in information management
  • Knowledge worker (data consumer)
  • Operational information steward (information producer)
  • Business information steward (data definer)
  • Accountability for the data resource
  • The information product
  • How information resource management supports the roles of information producer and data consumer
Keys to Successful Information management
  • Avoiding the pitfalls
  • The politics of information
  • Managing cultural change to the information age

 


INFORMATION IMPACT International, Inc.
871 Nialta Lane, Suite 100, Brentwood, TN 37027
Phone: +1 615-837-1211 - Fax: +1 615-837-8804
Email: Larry.English@infoimpact.com


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