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"I purchased Mr. English's book several years ago and I consider it the most important book in my professional library. I recommend it to clients and other consultants frequently." - SL, July, 2002
"I have been an information systems professional for several years now and I am happy to see that there is finally a focus on data as the asset it truly is. If I could put "certified data" on the Balance sheet as a separate line item, I would. I have been reading your book "Improving Data Warehouse and Business Information Quality" over the past several weeks and I have this ear-to-ear grin that some peers find disturbing. (Why does he get so excited about data?) High Quality Data = success." - BW, April, 2001
"Every time I put the book back on the shelf, I wind up taking it down a day later to refer to it. Every chapter is jammed full of value. For those of us who are responsible for information quality initiatives, chapter 7, Measuring Nonquality Information Costs, is a must read. If you want to know how defective your data is, then read chapter 6, Information Quality Assessment, to learn how to measure and quantify your information problems. Concerned about the cultural issues in your organization? Chapter 13, Implementing an Information Quality Improvement Environment, will get you started in the right direction. If you are a "knowledge worker," supervisor, CIO, or on the business or IT side, this book is for you." - FD, February 2001
"I'm reading your book and it is fantastic! Sir, you have hit the nail on the head." - JB, February 2001
"The chapters on estimating your organization's cost of having non-quality data make this book a requirement for every Information Resource Management professional's book shelf. Larry English is one of the few authors in the industry to show you how to work the numbers when it comes to data quality. While others drop hints at why quality is good, Mr. English tells us how to collect the data and how to calculate the true costs of sub-standard data management practices. As our profession matures we will be called upon to make more explicit business cases for what we recommend to senior management -- Larry has some great methods for us to use. This will save us months of having to figure it out for ourselves." - KL, October 1999
"The Information Quality Bible for the Information Age! "Truly, this book has it all in one package; ?concept book, textbook, reference book, practitioner's guide.? "English's sense of humor is reflected throughout. The rewards from the implementation of his methods should be as enjoyable as the reading" -Masaaki Imai, Founder, Kaizen Institute -Bud H. Cox, Managing Director, Kaizen Institute of Japan
"This book is a must for every business bookshelf. "Larry English has been on the forefront of the Data Quality issue from the outset? [and] has some real wisdom on this vital issue." -John Zachman, Zachman International, Creator of the Framework for Enterprise Architecture
"Very lively reading. The book belongs on the bookshelf of every manager and technician." -Bill Inmon, Pine Cone Systems, "Father of Data Warehousing"
"This book is long overdue. As a leading expert on Quality in the world today, Larry English shows the impact that data and information quality directly have on costs and on profitability - not just for data warehouses but also for business information. His examples are clear, and vital for management to read. "This book will maximise your chances for success. No Data Warehousing project and no IT Department should be without it. I predict that it will become the ?Bible? of Quality success." -Clive Finkelstein, Information Engineering Services Pty "Father of Information Engineering"
"Everywhere we go?we see the results of data quality problems. In this book, Larry English not only turns up the heat by discussing the sources and nature of data quality problems, he also sheds real light through a practical approach to addressing data quality improvement. As spending on IT continues its inexorable climb, time spent understanding and applying the principles and tips Larry offers will be well worth the investment." - Vaughan Merlyn, Concours Group
"The must book for any information quality practitioner. This book is the most comprehensive book on information quality and should be used as a reference by all information quality practitioners. It provides a theoretical foundation and practical advice on many aspects of Information Quality Management. I read it with a pencil and colour stickers in my hands and before long all book was covered with red, yellow and green stickers. There are so many important points in the book, that my advice to all readers is to read it not just once, but many times and refer to it in your everyday information quality management practice." - Nonna Milmeister, F&S Management Services
"Clear writing about a subject area that begs obfuscation It was refreshing to find an author who could write so clearly about a subject area that begs obfuscation. I have been most impressed by your first principles; as well as the structure and flow of the book. I appreciate the labour of love you have put into your authoritative text, and relish the fact that someone would take the time to help the rest of us focus on this important and very significant discipline." - Michael J.D. Sutton, Director, Business Process & Document Management Solutions, CBSI - the author of Document Management for the Enterprise: Principles, Techniques, and Applications, John Wiley & Sons, NY, 1996.
"As a Banking and and Business Intelligence consultant, I bought this great book hoping to discover some kind of integration methods or guidelines. This book provides much more than that, it's a detailled method to structure your IS around Information Quality. The author provide countless of methods, tools and analysis to build a total quality information architecture, content and system A must read if you want to understand and gain the true productivity of information, specially for 'information intensive' industry such as banking, insurance and telecom." - Patrick Darmon, Deloitte Consulting
"This book takes the reader from understanding and applying principles of Quality Management to a step-by-step guide for implementing a quality improvement program. I liked the organization and writing style of this well-referenced text. I found the diagrams and tables very helpful. In the introduction, the author states that the text is a "concept book, a textbook, a reference book, and a practitioner's guide." At first I didn't believe it. Now that I've finished the text, I believe every word. When I read the "Author's Warranty" (and how many books do you know come with a warranty?), I had an inkling that this would be a good book. I was wrong. This is a GREAT book!" - Andy Matthiesen
"Congratulations on your new book. I really like what you've done. Your approach is unique and it shows the imprint of someone with a lot of front line experience. You don't simply state the problem and offer suggestions. You also empower information professionals to joint the data quality movement by giving them the tools necessary to convince the decision makers that data quality is worth the investment. Chapter Seven, 'Measuring Nonquality Information Costs,' is worth the price of the book alone, because it gives us a solid ROI model to throw at the bean counters. Your writing style is extremely accessible. The book is so well organized that it can be read straight through or employed as a reference. I know it took a lot of work. It was worth it." -Ellis Oglesby, HotData
"One June 5th we went to the Telegraph store - since it has everything - to pick up a copy of Larry English's new book Improving Data Warehouse and Business Information Quality. Not only didn't you have it, but the entry in your system was under 'Barry English.'" 1) This is a great book in the Wiley Database/Data Warehousing series - I recommend you stock it & shelf it next to Ralph Kimball's best seller. If folks brows Larry's book, it should sell. 2) Buy a copy for your in house IS person & ops manager! It addresses just the 'Barry' issue: What's data quality, how to get it, & WHAT IMPACT DOES POOR DATA QUALITY HAVE ON CUSTOMER RELATIONS & YOUR BOTTOM LINE." -Jim Porzak, Information Interface Systems, Inc.
"THE CORPORATE INFORMATION QUALITY JOURNEY. Anyone who has had the pleasure of hearing Larry English speak on the subject of Information Quality will know that he is one of the leading and most passionate advocates of the need for high information quality as the foundation of a profitable business. As we enter the age of eBusiness, companies can no longer hide their information quality problems from their customers. Successful eBusiness companies will be those who recognise and manage information as their key strategic asset. This book is essential reading for all who are serious about profitable survival in the information age. Larry writes as he speaks - with knowledge, conviction and pragmatism. This book should be read by all who are concerned about information, whether senior corporate executives, business information managers or IT specialists. The book is full of practical answers to problems and is of great value whether you are leading a major cross-enterprise information improvement drive or trying to enhance quality within a specific data warehouse or system. Strongly recommended" -Nigel Turner, British Telecommunications
"Ultimate guide to effectively improve information quality. Tackling the issue of information quality is undoubtedly one of the most significant challenges of businesses today. Larry's book provides clear, concise guidance on how to recognize information quality issues and determine and quantify their true business impact. He also outlines a common sense approach on how to effectively improve the integrity of business information and recognize the return on investment in sound quality improvement initiatives. As a consultant specializing in Information Stewardship and Quality, I find this book my most valued reference. From a professional standpoint, I have to borrow the motto of American Express Credit Card Company, I 'Don't leave home without it!'" -Diana Young, Applied Information Strategies
"Larry's book is simply brilliant. . . it wrestles with a sometimes elusive but extremely costly business problem in a most clear and pragmatic manner. The book represents what many of us have been waiting for: a Larry English Handbook leading the way to data quality, presented in his uniquely articulate style. The book is extremely timely because the Y2k challenge has embarrassingly exposed the world's data quality problem?. Armed with yesterday's Y2k tools and Larry's visionary book, an organization can get closer to cleaning up the rest of the enterprise's data. Such an endeavor may mean the difference between business success and business failure." - Barbara von Halle, Founder of Knowledge Partners Inc. and editor of Handbook of Data Management
."Larry provides a clear, easy-to-follow roadmap for identifying and solving information quality problems and ensuring that they don't come back. The methods and techniques in this book are a cornerstone for any successful data warehouse project. I use his techniques on all of my projects and strongly recommend his book to anyone who really wants to improve their business performance." - Earl Hadden, co-author of the Hadden-Kelly Data Warehouse Method Principal, Hadden & Company Management Consultants
"Comprehensive, well-written and well-organized...An in-depth manual that can be used by both managers and information technology specialists...One of the best manuals on information quality that you can find." - Soundview Executive Book Summaries, 11/99
"Excellent reading for those taking the holistic approach to database design, in which a good database considers where the information comes from, how it is used, and what results come from that use." - David Wall, Amazon.com
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