Information Presentation Quality:	Comments:
Tufte, E. Envisioning Information. Cheshire: Graphics Press, 1990
Tufte, E. The Visual Display of Quantitative Information. 2nd Ed.. Cheshire, CT: Graphics Press, 2001.
Tufte, E. Visual Explanations : Images and Quantities, Evidence and Narrative. Cheshire: Graphics Press, 1997.
	Note: Please let us know your essential reading in information quality

 

General Quality:	Comments:
Akao, Y., ed. Quality Function Deployment: Integrating Customer Requirements into Product Design, translated by Glenn Mazur. Productivity Press, 1990
Cohen, L. Quality Function Deployment: How to Make QFD Work for You. Reading: Addison-Wesley, 1995.
Crosby, P. B. Quality is Free: The Art of Making Quality Certain. New York: Penguin Group, 1979.
Davidow, W., and B. Uttal. Total Customer Service: The Ultimate Weapon. New York: HarperCollins, 1990.
Deming, W. E. Out of the Crisis. Cambridge: Massachusetts Institute of Technology Center for Advanced Engineering Study, 1986.
Imai, M. Kaizen: The Key To Japan's Competitive Success. New York: Random House, 1989.
Imai, M. Gemba Kaizen: A Commonsense, Low Cost Approach to Management. New York: McGraw-Hill, 1997.
Ishikawa, K., trans. David Lu. What Is Total Quality Control?-The Japanese Way. New York: Prentice-Hall, 1985.
Main, J. Quality Wars: The Triumphs and Defeats of American Business. New York: Juran Institute, 1994.
Terninko, J. Step-By-Step QFD: Customer-Driven Product Design. Boca Raton: St. Lucie Press, 1997.
Walton, M. Deming Management at Work. New York: Perigree, Reprint Edition, 1991.
Walton, M. The Deming Management Method. New York: Putnam Publishing Group, 1986.
	Note: Please let us know your essential reading in general quality

 

Business Reengineering:	Comments:
DeBono, E. I Am Right - You Are Wrong. London: Penguin Books, Reprint Edition, 1992.
DeBono, E. Lateral Thinking: Creativity Step by Step. New York: HarperCollins, Reissue Edition, 1990.
Hammer, M., and James Champy. Reengineering the Corporation: A Manifesto for Business Revolution. New York: Harperbusiness, Reprint Edition, 1994.
Hammer, M., and Steven Stanton. The Reengineering Revolution: A Handbook. New York: Harperbusiness, 1995.
Osborne, D., and Ted Gaebler. Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector. New York: Penguin, 1993.
	Note: Please let us know your essential reading in business reengineering

 

Data Modeling:	Comments:
Brackett, M. The Data Warehouse Challenge: Taming Data Chaos. New York: Wiley, 1996
Brackett, M.H. Data Sharing Using a Common Data Architecture. New York: John Wiley & Sons, Inc., 1994.
Cook, M. Building Enterprise Information Architecture. Englewood Cliffs: Prentice-Hall, 1996.
English, L. P. Improving Data Warehouse and Business Information Quality. New York: Wiley, 1999.	Chapter 5, Assessing Data Definition and Information Architecture Quality
Hay, D. Data Model Patterns: Conventions of Thought. New York: Dorset House, 1996.
Reingruber, M. C. and William W. Gregory. The Data Modeling Handbook: A Best-Practice Approach to Building Quality Data Models. New York: John Wiley & Sons,. 1994.
Schmidt, B. Data Modeling for Information Professionals. Englewood Cliffs: Prentice-Hall, 1998.
	Note: Please let us know your essential reading in data modeling

 

Business Management:	Comments:
Benton, D.A., How to Think Like a CEO.New York: Warner Books, 1996.
Covey, S. R. The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change. New York: Fireside, Reprint Edition, 1990.
Covey, S. R. The 8th Habit: From Effectiveness to Greatness. New York: Free Press, 2004.
Drucker, P. F. The New Realities in Government and Politics/in Economics and Business/in Society and World View . New York: Harperbusiness, 1994.
Drucker, P. F. Management Challenges for the 21st Century. New York: Harperbusiness, 1999.
Drucker, P. F. Managing in a Time of Great Change. New York: Plume. 1998.
Edwards, Mark R., and Ann J. Ewen. 360 Degree Feedback: The Powerful New Model for Employee Assessment & Performance Improvement. New York: AMACOM, 1996.
Imparato, N., and Oren Harari. Jumping the Curve: Innovation and Strategic Choice in an Age of Transition. San Francisco: Jossey-Bass Inc., 1996.
Kaplan, R., and D. Norton. The Balanced Scorecard: Translating Strategy into Action. Boston: Harvard Business School Press, 1996.
Pritchett, P., and B. Muirhead. The Mars Pathfinder Approach to "Faster-Better-Cheaper". Dallas. Pritchett & Associates, Inc., 1998.
Senge, P., et al. The Dance of Change. New York: Doubleday, 1999.
Senge, P. The Fifth Discipline: The Art and Practice of the Learning Organization. New York: Doubleday Books, 1994.
Thor, C. Designing Feedback. Menlo Park: Crisp Mgt Library, 1998.
	Note: Please let us know your essential reading in business management

 

Data Warehousing:	Comments:
Adamson, C., and Michael Venerable. Data Warehouse Design Solutions. New York: John Wiley & Sons, Inc. 1998.
Barquin, R. and H. Edelstein. Building, Using, and Managing the Data Warehouse. Upper Saddle River: Prentice-Hall, 1997.
Bischoff, J., and Tex Alexander. Data Warehouse: Practical Advice from the Experts. Upper Saddle River: Prentice-Hall, 1997.
Bracket, M. The Data Warehouse Challenge: Taming Data Chaos. New York: Wiley, 1996.
English, L. P. Improving Data Warehouse and Business Information Quality. New York: Wiley, 1999.	Chapter 8: Information Product Improvement: Data Reengineering and Cleansing
Hackathorn, R. D. Web Farming for the Data Warehouse. New York: Morgan Kaufman. 1998.
Inmon, W. H. Building the Data Warehouse. Somerset: Wiley, 2nd Edition, 1996.
Inmon, W. and Richard Hackathorn. Using the Data Warehouse. Somerset: John Wiley & Sons, 1994.
Inmon, W. H, John Zachman and Jonathan Geiger. Data Stores, Data Warehousing and the Zachman Framework: Managing Enterprise Knowledge. New York: Computing McGraw-Hill, 1997.
Inmon, W. H., J. D. Welch, and Katherine L. Glassey. Managing the Data Warehouse. New York: John Wiley & Sons, 1997.
Kimball, R. and Laura Reeves, The Data Warehouse Lifecycle Toolkit: Expert Methods for Designing, Developing, and Deploying Data Warehouses. New York: John Wiley & Sons, 1998.
Kimball, R. The Data Warehouse Toolkit: Practical Techniques for Building Dimensional Data Warehouses. New York: John Wiley & Sons, 1996.
Pyle, D. Data Preparation for Data Mining. San Francisco: Morgan Kaufmann, 1999.
	Note: Please let us know your essential reading in data warehousing

 

Document and Internet Management:	Comments:
Ceponkus, A. and Faraz Hoodbhoy. Applied XML: A Toolkit for Programmers. New York: John Wiley & Sons. 1999.
Finkelstein, C. and Peter Aiken. Building Corporate Portals with XML. New York: McGraw-Hill, 1999.
Harold, E. R. XML Bible. Foster City: IDB Books, 1999.
Sutton, M. J. Document Management for the Enterprise. New York: Wiley & Sons, 1996.
	Note: Please let us know your essential reading in document and internet management.